We are looking for a compliance consultant with strong experience to deliver high quality regulatory advice to clients in the specialist areas of consumer credit.

Key responsibilities

• Provide high quality advice and support to clients on a range of regulatory compliance matters
• Partner with the client to clearly understand their needs and to provide best possible solutions for the client’s consideration
• Supporting client engagement lead
• Day-to-day running of client projects and engagements, often with multiple workstreams. This includes project planning, budgeting, scheduling, resource management and project close-down.
• Preparation of underlying materials, leading/participation in workshops or trainings
• Responding to ad-hoc and routine regulatory queries
• Act as the main point of contact for a portfolio of clients. This may include:
  • responding to all queries, managing client expectations and delegating work, where necessary
  • reviewing the work of colleagues and providing constructive feedback
  • dealing with any complaints quickly and effectively
• Build and maintain professional working relationships with clients, trade bodies and the regulator(s) to support the sales process

Required experience:

• 10+ years’ experience gained as a practitioner or consultant
• Technical expertise: practical knowledge of the Consumer Credit Act and the FCA Consumer Credit Sourcebook (CONC) in various sectors
• Strong project management skills including the ability to manage teams to deliver high quality work on time and to budget
• Proficient stakeholder management and communication skills with an ability to engage and influence senior stakeholders and a broad range of individuals and teams across various disciplines
• Experience working with senior management in project/scope management, reporting on project status, issue escalation and risk management
• Demonstrate a strong understanding of business processes
• Analytical and creative thinking
• Ability to manage several conflicting activities at once and effectively prioritise them
• Excellent command of spoken and written English